Frequently Asked Questions
What is a wallhero?
A wallhero is an enlarged, high definition cut out of YOUR 'hero' from YOUR picture,
printed on thick high grade vinyl, that can be easily 'peeled and placed' and 'removed
and moved' on YOUR wall. Up to 6 feet tall!!
Why wallhero?
There are 3 answers for this question.
Quality, price, and happiness!
In developing wallhero, we tested our product for all three!!
Quality: Wallhero uses the same thick, advertising quality vinyl used by the pros. Your wallhero stays strong
when removed from the backing (others can not make this claim, we have tested them all and developed wallhero
to be better), making your wallhero "peel and place" installation easy!! Any Mom can install a wallhero.
Price: More than ever, price is an important factor to consider when making a purchase. That is why when
developing wallhero, we made sure to not only have the highest quality product in this industry, but to also
have it available at a lower cost than anyone else. Combine our already low prices with a special discount
code from one of our marketing partners, and your price goes even lower!!!
Happiness: You know that expression on a kids face? the look they get when they see something for the first
time that makes them so happy? In addition to testing wallhero for quality and price, we tested kids reactions
to seeing a wallhero of themselves for the first time. THIS TEST WAS ALSO A HUGE SUCCESS BECAUSE THEY ALL LOVED
IT!!! BUT DON'T TAKE OUR WORD FOR IT, DO YOUR OWN TEST AND SEE FOR YOURSELF.
What sizes do WallHeros come in?
Sizes range from 2 feet tall (length of cut out object) all the way up to 6 feet tall (2 feet to 6 feet tall).
The maximum width is 54 inches. If you choose a size where the width would exceed 54 inches, the size of
your print will be reduced until the width is 54 inches.
What type of material is Wallhero printed on?
A wallhero is printed on thick, durable, tear resistant, advertising grade vinyl. The same material used in many on
site print advertising campaigns. This material will stand strong and not curl when removed from the backing. It will
stay on your wall until you want to move it. It will peel off easily. It will install in a different spot easily.
What kind of pictures can I submit to Wallhero?
Any picture that has an object that you would like to enlarge and "peel and place" on your wall.
Most common is a simulated sports action picture, but be creative. The possibilities are endless so we will not begin a
list we can't complete.
Will a wallhero damage my wall?
No. A wallhero is totally safe for walls. They are easy to apply and remove just as easily. You can apply your wallhero
almost anywhere and then move it whenever you want.
What are your prices?
| product height |
price |
| 2 ft. tall |
$49.50 |
| 2.5 ft. tall |
$52.00 |
| 3 ft. tall |
$54.50 |
| 3.5 ft. tall |
$59.50 |
| 4 ft. tall |
$64.50 |
| 4.5 ft. tall |
$72.00 |
| 5 ft. tall |
$79.50 |
| 5.5ft. tall |
$84.50 |
| 6 ft. tall |
$89.50 |
* based on longest length or width measurement of entire cut out picture
How can Wallhero have the highest quality product, but still maintain the lowest prices?
When we started to develop wallhero we had to meet three mandatory goals in order to continue development:
- have the highest quality product in the industry.
- have the lowest price in the industry.
- make people happy!!
To have the highest quality product took months of testing, re-testing, and adjusting until we were sure wallhero was
the best. Our lower cost of production allows us to pass along lower costs to our customers. And making people happy?
Well, that did not take much effort at all.
What file formats do you accept?
We can accept JPG. BMP, PDF, EPS, PSD. PDD, TIF, RAW, SVG and PNG.
How large of an image do I need?
We recommend you take your pictures with a 4 mega pixel camera or higher. The better the image you provide to us, the
better image we will return to you! For best results always set your camera to the highest possible resolution. Make
sure that you can see your whole image. (Head to toe, side to side) However you can send us a picture with almost any
resolution, but always remember that the quality of the image you send is the quality of the image you receive.
What payment options are available?
Visa, Master card, American Express and Discover.
Is your web site secure?
Yes, your purchases are safe, secure, and private. Wall Hero is protected by the trusted 128 bit encryption Rapid SSL Certificate.
How long before I receive my Wallhero order?
We print your image within 5–7 days, and ship via UPS. Transit times vary based upon your distance from Illinois.
Customers will receive their order within 7–10 business days. You may receive your order sooner.
How can I check on the status of my order?
Once your order ships, you will receive an email from us with your UPS tracking number. You can visit UPS.com and track the status of your package there.
What is your return policy?
We stand behind our product!! If we make an error in the printing process, or your image differs materially from the image you
uploaded, please let us know. We will issue a Return Authorization number for you. Email
support@wallhero.com with any return requests.
Does WallHero.com ship to PO Boxes?
No, we only ship or products to a reliable address. If you need to you can have your product shipped to an alternative address.
More questions?
Email us at
support@wallhero.com or call us at (847) 290-8013. We will respond to your question promptly.